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Managed Operations & Outsourcing

Egypt-based teams supporting business development, tenders and accounting.

Managed Operations & Outsourcing

Overview

We build and manage teams in Egypt to support telemarketing, lead qualification and appointment setting, tender preparation, ongoing bookkeeping and management reporting. We coordinate recruitment and training with the client and oversee daily work, quality and performance within a clearly defined service scope.

We agree on tasks, language requirements, resource allocation and reporting before operations begin. For telemarketing, qualified leads and appointments are handed over to the client's sales team for further follow-up. Tender outcomes remain the client's responsibility to track. Annual financial statements and specialist tax work remain with the client's appointed advisers.

Who we serve

We support companies looking to assign defined operational tasks to a team managed by Oshdud in Egypt, with clear responsibilities and visibility into delivery.

Sales & Business Development Teams

Companies seeking prospect research, lead qualification and appointment setting for their sales teams.

Companies Bidding for Contracts

Businesses needing support with tender requirements, documentation, costing and bid preparation.

Finance & Operations Teams

Companies seeking ongoing bookkeeping, data preparation and reporting support within their systems and procedures.

What we deliver

Defined tasks, structured handovers and regular performance reporting.

Target-company research and prospect-list preparation against agreed criteria.

Telemarketing, lead qualification, appointment setting and handover to the client's sales team.

Tender-requirement review, documentation, costing, bid preparation and submission within client-approved authority.

Ongoing bookkeeping, document processing, reconciliations and management-reporting support within client systems.

Team recruitment, client-coordinated training and daily supervision within the agreed service scope.

Performance and quality monitoring, weekly reports and periodic summaries.

WHY OSHDUD

Our capabilities

Office-based team operations in Egypt with direct supervision.
Operational experience supporting German-language work, with language requirements agreed during contracting.
Call scripts and working procedures developed with the client.
Regular performance reviews, quality monitoring and improvement discussions.
Resource and setup planning based on workload and task requirements.

Discuss Your Operational Needs

Share your tasks, language requirements and expected workload so we can discuss the operating model, setup timeline and scope of a tailored proposal.

Related Expertise

Explore our other areas of expertise.

Business Development & Strategic Expansion

Informed expansion decisions, from market assessment to operational launch.

IT & Digital Transformation

Connected systems, simpler workflows and clearer performance visibility.

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